Frequently Asked Questions

Your health is so important to us. We’re eager to help, so we’re providing answers to some common questions to make your visit easier. If you have other questions or concerns, feel free to call one of our centers or ask us when you visit.

COVID-19

How should I seek care at vybe if I have COVID-19?

If you’re actively infected with COVID, we recommend scheduling an appointment online. When scheduling an appointment, please include in the comment section that you have, or believe you have COVID-19. Scheduling an appointment will allow our staff to best prepare for your arrival. Please wear a mask to your appointment. Upon your arrival, you will be immediately taken back to the exam room to limit exposure to other patients.

What should I do if I think I have COVID-19?

If you’re experiencing a fever, cough or other symptoms, keep track of your symptoms and self-quarantine. In the midst of the COVID outbreak, patients are also experiencing seasonal concerns like allergies.  If you think you may have been exposed to COVID-19, please contact vybe to have your symptoms evaluated, using vybe’s virtual visit service. We can take care of a wide range of healthcare concerns and will determine if you need to be tested for COVID-19 – all from the comfort of home.  

If you have an emergency warning sign, such as trouble breathing, seek emergency medical attention immediately.

What tests are available for COVID-19?

vybe urgent care offers viral and antibody testing.

Viral tests offered at vybe consist of:

  • RT-PCR (both rapid and lab-based tests)
  • Rapid LAMP
  • Rapid NEAR
  • Rapid antigen

Learn more about the types of COVID-19 tests offered at vybe.